Refund policy

Unfortunately, we do not offer refunds or returns on our hat product. We appreciate your understanding and encourage you to consider donating your hat to further help those in need if you would not like to keep your hat anymore. 

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Last updated: Feb 2024

1. No Refunds or Returns

2. All Sales Are Final

3. Consider Donating Your Hat

4. Damaged or Defective Items

5. Cancellation of Orders

6. Contact Us

7. Changes to This Refund Policy

1. no refunds or returns

At Talk2Me, we take pride in offering high-quality hats that are meticulously inspected for quality before they are shipped to you. We are confident that you will love your purchase. However, please be aware that we do not offer refunds or returns on any hat purchases.

2. all sales are final

Due to the nature of our business and to maintain the highest level of hygiene and quality control, all sales of hats from Talk2Me are considered final. We do not accept returns for any reason, including but not limited to:

  • Change of mind
  • Color dissatisfaction
  • Style preference
  • Defects not related to shipping or handling

3. consider donating your hat

We understand that circumstances may change, and you may no longer require the hat you purchased. Instead of requesting a refund, we encourage you to consider donating your hat to a charitable organization or individual in need. At Talk2Me, a portion of the sales of our hats is dedicated to supporting mental health charities and foundations. By choosing to donate your hat, you can contribute to our mission of making a positive impact on mental health initiatives.

4. damaged or defective items

In the rare event that you receive a damaged or defective hat as a result of shipping or handling, please contact us at talk2mesociety@gmail.com within 30 days of receiving your order. We will investigate the issue and, if necessary, provide a replacement or solution on a case-by-case basis.

5. cancellation of orders

Once an order is placed on our website, it cannot be canceled, modified, or refunded.

6. contact us

If you have any questions or concerns about our refund policy, require assistance with a damaged or defective item, or would like guidance on donating your hat, please don't hesitate to contact our customer support team at talk2mesociety@gmail.com. We are here to assist you.

7. changes to this refund policy

Talk2Me reserves the right to update or change this refund policy at any time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of this page.

By making a purchase fromTalk2Me, you acknowledge and agree to the terms of this refund policy.

Thank you for shopping with us and for considering the option to make a positive impact through donations!

Talk2Me 

1259 El Camino Real, Unit #1104, Menlo Park California 94025, United States 

talk2me-society.com